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Help Center
Find answers to common questions and get support
Owner Guide
Everything you need to know about listing and managing your vehicle
- • Vehicle eligibility requirements
- • Setting up pricing and availability
- • Understanding payouts and fees
- • Cleaning fees and cancellations
- • Insurance options and coverage
Driver Guide
Learn how to book, verify, and complete your trips safely
- • ID and license verification process
- • Understanding deposits and holds
- • Late return policies
- • Reporting accidents and incidents
- • Support contact information
Contact Support
Need help? Reach out to our support team
Phone
1-800-THINLINE
support@thinlinecarrental.com
Accident Reporting
In case of an accident, call our 24/7 accident hotline at 1-800-ACCIDENT and report through the app.